Privacy Policy

Last updated: 6/24/2025

1. Introduction

This Privacy Policy describes how Opal Discord Bot ("we," "our," or "us") collects, uses, and protects your information when you use our service. We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Discord Data

When you use Opal, we may collect:

  • • Server information (server ID, name, member count)
  • • User information (user ID, username, roles)
  • • Message content (only when necessary for moderation features)
  • • Channel information (channel IDs, names, permissions)
  • • Command usage and interaction data

2.2 Usage Data

We automatically collect certain information, including:

  • • Bot usage statistics and analytics
  • • Error logs and performance data
  • • Feature usage patterns
  • • Configuration settings and preferences

3. How We Use Your Information

We use the collected information to:

  • • Provide and maintain our Discord bot services
  • • Enable AI-powered moderation and automation features
  • • Improve and optimize bot performance
  • • Provide customer support and respond to inquiries
  • • Detect and prevent abuse or violations of our Terms of Service
  • • Analyze usage patterns to enhance user experience

4. Data Storage and Security

We implement appropriate security measures to protect your information:

  • • Data encryption in transit and at rest
  • • Regular security audits and updates
  • • Limited access to personal data on a need-to-know basis
  • • Secure cloud infrastructure with industry-standard protections

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • • With your explicit consent
  • • To comply with legal obligations or court orders
  • • To protect our rights, property, or safety, or that of others
  • • In connection with a business transfer or acquisition
  • • With trusted service providers who assist in operating our service (under strict confidentiality agreements)

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymize it. Specific retention periods may vary based on the type of data and applicable legal requirements.

7. Your Rights and Choices

You have the right to:

  • • Access the personal information we hold about you
  • • Request correction of inaccurate or incomplete data
  • • Request deletion of your personal information
  • • Object to or restrict certain processing of your data
  • • Remove the bot from your server at any time
  • • Request data portability where applicable

To exercise these rights, please contact us through our Discord server.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Discord server.