Privacy Policy

1. Introduction

Opal AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chat service.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, name, and authentication data when you create an account.
• Usage Data: Information about how you interact with our service, including chat messages and preferences.
• Payment Information: Billing details processed securely through our payment providers.
• Device Information: Browser type, IP address, and device identifiers for security and analytics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI chat services
• Process transactions and manage your account
• Send you service-related communications
• Ensure security and prevent fraud
• Analyze usage patterns to enhance user experience

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Chat conversations may be stored to provide continuity in your experience and can be deleted upon request.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Services

We may use third-party services for authentication (such as Google Sign-In), payment processing (such as Stripe), and analytics. These services have their own privacy policies, and we encourage you to review them.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@getopal.xyz